Privacy Policy

Effective Date: 13th September 2024

MAC Aerials (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you use our website https://www.macaerials.com (the “Site”). This policy complies with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

1. Information We Collect

When you visit our Site or use our services, we may collect the following personal data:

  • Name
  • Email Address
  • Phone Number
  • Postcode

We collect this information when you fill out our contact form or communicate with us via email or phone.

2. How We Use Your Data

We use the information collected for the following purposes:

  • To respond to your enquiries or provide the services you request
  • To contact you regarding any follow-up communication
  • To improve our services and customer experience
  • To comply with any legal obligations

3. Legal Basis for Processing Your Data

We collect and use your personal data under the following lawful bases:

  • Consent: When you provide your personal information via the contact form, you consent to us processing that information for the purposes outlined.
  • Contractual necessity: We may need your data to fulfil a service you request.
  • Legitimate interest: We may process your data to improve our services and for internal analytics.

4. Data Sharing

We will not share your personal data with third parties unless:

  • It is required to provide the services you request (e.g., contractors or service partners)
  • It is required by law
  • You have given us explicit consent to do so

5. Data Security

We take the security of your personal data seriously and have implemented appropriate measures to safeguard it against unauthorised access, loss, or disclosure. These measures include:

  • Secure hosting of our website on WordPress with appropriate security plugins
  • Encryption of data where applicable
  • Regular security reviews and updates

6. Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. If you no longer wish for us to retain your information, you can request deletion, subject to any legal obligations.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your data under certain circumstances.
  • Right to Restrict Processing: You can request that we restrict how we process your data.
  • Right to Data Portability: You can request that your data be transferred to another service provider.
  • Right to Object: You can object to our processing of your data based on our legitimate interests.

To exercise any of these rights, please contact us at info@macaerials.com or call 01908 632082.

8. Cookies

Our Site uses cookies to improve user experience and analyse website traffic. By using our Site, you agree to our use of cookies as outlined in our [Cookie Policy].

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

MAC Aerials
Phone: 01908 632082
Email: info@macaerials.com